Terms and Conditions
Welcome to BigWelt InfoTech Pvt Ltd!
These terms and conditions outline the rules and regulations for the use of Our Company's Website, located at Our Website
By accessing this website we assume you accept these terms and conditions. Do not continue to use Our Company if you do not agree to take all of the terms and conditions stated on this page.
Content guidelines
These following activities are not permitted on BigWelt.com
Republish material from Our Company
Sell(Not for white label program, according to our policies), Rent or sub-license material from Our Company
Replicate, Recreate or copy material from Our Company
These following websites / activities are Strictly not permitted on BigWelt.com
Adult: It includes naked in a sexual setting, uncovered genitalia or unwanted subjects.
Copyrighted Content: Any type of music, films or games that you don't have any rights to.
Hate Speeches: Content that advocate against groups of people based on their race or ethnic origin, religion, disability, gender, age, nationality, veteran status, sexual orientation, or gender identity are not allowed.
Spam: A site whose intention is to pick up Google positioning, Facebook "likes", and so on will be considered as spam.
Cheating clients: A website intended to fool clients into giving their username and secret key.
Illegal Content: Content writing which might be illegal in India or under the laws of different other nations.
Scams: Using phrase make like simple way of making money, or different questionable plans just to attract clients.
File Hosting: Including files that are not made with our website builder is proofreader.
Inappropriate or Illegal Products: Sell things that are illicit, weapons, fake, taken, false, encroaching, abuse that privileges of protection, hostile, obscene, or proposed to be in agreement with the Our Company's Privacy Policy.
Financial Services: Banking, Loans, Interests, Insurance are prohibited.
Liquor Items: Liquor products like wine, whisky, beer, etc.. are prohibited.
Dating: Websites, apps or any content related to dating is prohibited.
Messaging & automation abuse: Using AI chatbot, WhatsApp, SMS, email or support tools for spam, phishing, unsolicited bulk messaging, or to collect credentials without consent is prohibited and may result in immediate suspension.
Acknowledgment of Terms
We are much obliged to you for utilizing BigWelt InfoTech Pvt Ltd. The following Terms of Service shows the understanding among you and BigWelt InfoTech Pvt Ltd. Using our services at www.bigwelt.com includes AI website builder, business and ecommerce websites, Android and iOS apps, CRM and lead management, AI chatbot, WhatsApp Business messaging and automation, support/helpdesk tools, appointment booking, digital marketing tools, white-label partner services, and related software. For using these Services in any type, you can check these acknowledge Terms and conditions, our Privacy note, and some other notification or rules that are posted on the Site. These Terms will likewise apply when you use the Service on a preliminary premise. If you don’t accept these Terms, please don't utilize the Service.
At the points when these type of Terms you notice “BigWelt InfoTech Pvt Ltd,” “we,” “us,” or “our,” it defines a particular company which you are contracting with. When these type of terms you notice “you”, ”client”, ”customer” defines to the users .Your contract document depends on your country Residence.
Service Description
BigWelt provides an AI-powered business platform. Depending on your plan, this may include: AI website builder and page editing; business and ecommerce websites; Android and iOS apps; CRM, leads and customer management; AI chatbot for websites and messaging; WhatsApp Business inbox, templates and automations; support/helpdesk and ticketing; appointment and booking tools; payments, analytics, email/SMS tools; and white-label partner tooling.
Once registered, Account Holders receive login details by email (or the contact method used at signup). New features, modules and tools added to the Services remain subject to these Terms. You need a suitable internet connection to use the Services. We may send service announcements, billing notices and product updates related to your account.
AI-assisted features. Where AI tools generate website content, chat replies, marketing copy, insights or suggestions, outputs may be incomplete or inaccurate. You must review AI-generated content before publishing, sending to customers, or relying on it for business-critical decisions. You remain responsible for your content, campaigns and customer communications.
WhatsApp, Meta and other connected platforms. Features that connect to WhatsApp, Meta, Google, payment gateways, SMS or similar providers are subject to those providers' terms, policies and fees. Conversation charges, API fees and advertising spend are billed by those providers unless a quotation expressly states otherwise. BigWelt may suspend connected features if a third-party account is restricted or policy violations occur.
Registration term
To register as an Account in BigWelt InfoTech Pvt Ltd, you must provide us with a valid Name, phone number, email address and other personal information in registration form. Login username and password are sent to users email account. You only the responsible for maintaining the privacy of your account credentials, and for all activities that take place under your account. In consideration of use of the Services provided, you agree to update and maintain correct and complete registration data. If you provide with false information or incomplete details or if BigWelt InfoTech Pvt Ltd has reasonable rights to notice such information is untrue or incomplete, we may suspend or terminate your account and refuse any and all current or future use of the Service.
Security of website account
You are responsible for maintaining the security of your website account and web site, for all appropriate activities that occur or actions taken under the account and website. So, You agree to immediately inform us in writing of any unauthorized uses of the account or any other security breaches. We will not be responsible for any loss or damage from your failure in security obligation.
BigWelt White Label Program Terms
What is the BigWelt White Label Website Builder Plan?
We offer a white-label partner program so you can sell AI website builder, ecommerce, CRM, and related services under your own brand. Packages typically include hosting for the active term, SSL, business emails, lead/CRM tools, SEO-friendly environment, payment gateway connectivity, staff tools, and drag-and-drop / AI page building. Exact inclusions depend on the partner plan you select.
Current partner plans (indicative — see live Pricing / White Label Partner page for the latest):
01 Basic — Setup fee ₹8,000; Activation fee ₹2,000; Credits worth ₹6,000.
02 Starter — Setup fee ₹19,999; Activation fee ₹0; Credits worth ₹20,000.
03 Business — Setup fee ₹49,999; Activation fee ₹0; Credits worth ₹55,000.
Custom / enterprise partner pricing is available on request.
Website activation & renewal costs (deducted from partner credits):
Business Website — ₹1,000/yr | E-Commerce Website — ₹2,000/yr | Mobile App — ₹10,000/yr.
Example: If your available credits are ₹20,000 and you activate one Business Website (₹1,000/yr), your remaining credit balance will be ₹19,000. An E-Commerce Website activation deducts ₹2,000/yr; a Mobile App activation deducts ₹10,000/yr.
When credits are exhausted, recharge as per the applicable partner plan / company policy before activating further websites or apps. You may sell websites and services to your clients at your own retail price.
Note: End-customer subscription plans published on our Pricing page (for example Business Website and Online Store monthly/yearly plans) are separate from white-label partner credit pricing and may be revised from time to time.
Payment
You may agree to do the payment before hosting your website. We only charge for website activation. Live services are accessed by you after the activation. payment details are send to you when you are ready for activating your website.
If you are selecting packages for hiring a professional for designing website from BigWelt.com .you can do the payment according to our best quotation and there is no much bargain policy related to website designing. We give you best services and support.
At the end of contract terms of your website we will send notification to you so that you can pay preferred amount for website renewal and use without any termination.
Payment Delay Clause:
You may send a cancellation request via https://www.bigwelt.com if you want to end the website term. Once development, configuration, customization, or service activation has commenced, the advance payment is generally non-refundable, as resources and infrastructure may already have been allocated. For monthly plans, payment must be made on or before the due date; non-payment may result in suspension of the website, mobile application, dashboard, and related services until dues (and any applicable restoration charges) are cleared. Projects and quotations typically commence only after receipt of 100% advance payment for the selected plan/project.
Quotation & Project Terms
The following commercial terms apply to quotations, projects, subscriptions, and related services from BigWelt InfoTech Pvt Ltd. Where a point overlaps with sections above, the more specific quotation or agreement wording applies.
No Commission on Sales
BigWelt does not charge any commission, percentage, or transaction-based fee on the sales generated through the website or mobile application.
Third-Party Services & Charges
Charges for third-party services such as WhatsApp/Meta API, SMS, email services, payment gateways, Google Maps/API, hosting upgrades, domain registration/renewal, app-store fees, and other external services are payable separately by the client.
No One-Time Setup Fee on Yearly Plans
No separate one-time setup fee will be charged when the client opts for the applicable annual/yearly payment plan.
Scope of Work
The quotation covers only the features, modules, pages, and services specifically mentioned in the approved proposal/quotation. Any additional functionality or customization requested later may be charged separately.
Content & Client Responsibilities
The client is responsible for providing accurate content, images, logos, product information, business details, documents, and other required materials in a timely manner. Delays in providing required information may affect the project timeline.
Third-Party Approval & Dependencies
BigWelt is not responsible for delays, rejection, suspension, policy changes, or additional charges imposed by third-party platforms such as Meta, Google, Apple App Store, Google Play Store, payment gateways, SMS providers, or other external service providers.
App Store & Play Store Accounts
Where applicable, the client must provide and maintain their own Apple Developer and/or Google Play Developer account. Any registration, renewal, developer, verification, or store-related charges are payable by the client.
Payment Gateway Charges
Payment gateway transaction fees, settlement charges, taxes, refunds, chargebacks, and other charges imposed by the payment gateway provider shall be borne by the client.
Project Timeline
The estimated project delivery timeline starts after receipt of the required advance payment and all necessary content, credentials, approvals, and information from the client. Delays caused by the client or third-party services will extend the delivery timeline accordingly.
Changes & Revisions
Reasonable revisions within the agreed scope are permitted. Changes to the approved design, functionality, workflow, or requirements after development has commenced may result in additional charges and/or revised timelines.
Domain & Hosting Renewal
Domain names, hosting, cloud servers, SSL certificates, business emails, APIs, and other recurring services are subject to their respective renewal terms and applicable charges.
Taxes
Applicable GST and other government taxes/levies, if any, will be charged as per prevailing laws unless specifically stated otherwise in the quotation.
Ownership & Usage Rights
Ownership and usage rights of custom-developed deliverables will be governed by the commercial terms mentioned in the quotation. BigWelt retains ownership of its proprietary software, SaaS platform, frameworks, source components, libraries, tools, and pre-existing intellectual property.
Lawful Use of Systems
The client shall use the website, application, WhatsApp services, CRM, and related systems only for lawful business activities and in compliance with applicable laws and the policies of relevant third-party platforms (in addition to the Content guidelines above).
Quotation Validity
This quotation is valid for the period mentioned in the quotation. Pricing, features, third-party charges, and availability may be revised after the validity period.
Service Availability
BigWelt will make reasonable efforts to maintain service availability but does not guarantee uninterrupted service where interruptions are caused by internet providers, cloud infrastructure, third-party APIs, platform policies, force majeure events, or circumstances beyond BigWelt's reasonable control.