Code of Conduct Culture Charter


COMPANY
• FOCUS ON HOW TO GENERATE MORE PROFIT
• SAVE COSTS
• FOLLOW THE LAW
• PROTECT COMPANY'S PROPERTY
• PROTECT COMPANY'S I.P.
• USE ALL THINGS CAREFULLY
• TAKE OWNERSHIP OF EVERYTHING
• HELP YOUR COLLEAGUES
• EVERY THING AT THE WORKPLACE IS YOUR WORK



CONDUCT
• NO HARASSMENT
• NO RAISING VOICES
• SAY WHAT YOU WILL DO & DO WHATEVER YOU SAID
• RESPECT TIMELINES
• DON’T FORGET ANYTHING - WRITE DOWN ALL IMPORTANT THINGS
• ALL EMPLOYEES ARE OUR FAMILY MEMBERS
• EMPLOYEES / CLIENTS ARE THE REASON WE EARN. SO TAKE CARE OF THEIR NEEDS.
• GUARD YOUR TIME WITH MASSIVELY HUGE FOCUS
• STRICTLY NO PERSONAL SOCIAL MEDIA USAGE IN OFFICE
• NO PERSONAL CHAT OR CALLS DURING OFFICE HOURS
• RECORD YOUR ATTENDANCE WHILE ENTERING & LEAVING OFFICE
• MONEY MATTERS HAVE TO BE HANDLED CAREFULLY
• NO SHARING ANY OF COMPANY'S SECRETS WITH OTHERS.
• YOU BECOMING RIGHT WILL NOT GET YOU THE RESULTS - BECOME SUCCESSFUL
• YOU CAN’T START ANY BUSINESS/ JOB / ADDITIONAL ACTIVITY / EVEN PRO BONO WORK / EVEN HELPING A
• FRIEND, IF THERE IS ANY CONFLICT OF INTEREST WITH YOUR CURRENT WORK
• NO SHARING OF ANY DATABASE WITH ANYONE
• BE OPEN TO FEEDBACK / CONSTRUCTIVE CRITICISM
• CALL BACK / MAIL BACK / SMS BACK PEOPLE IF YOU MISS THIER CALLS OR IT THAT’S WHAT YOU HAVE PROMISED.
• DO THE WORK YOU PROMISED THAT TOO ON TIME, IN CASE OF DELAY INFORM ALL CONCERNED PEOPLE IN ADVANCE & NOT WAIT TILL ONE ASKS YOU.
• GIVE EXTRATIME AND COMPLETE THE WORK OR PROJECT GIVEN TO YOU, IF NOT COMPLETED ON TIME.




WORK
• PLAN YOUR DAY IN THE MORNING - SHARE WITH YOUR REPORTING MANAGER.
• TAKE INITIATIVES.
• WRITE YOUR THINGS TO DO, NO ONE WILL REMIND YOU OF YOUR OWN TASKS.
• SAYING “I FORGOT OR I GOT BUSY” ARE NOT ACCEPTABLE ANSWERS - SO PLS DON’T GIVE IT TO ME.
• TAKE CARE OF YOUR RESPONSIBILITIES.
• ALL WORK FOR THE DAY HAS TO GET COMPLETED. - NO LEAVING UNFINISHED WORK.
• YOU ARE RESPONSIBLE FOR OUTCOMES. NOT FOR SITTING AT YOUR DESK.
• RECORD EVERYTHING ON MAIL.
• GET SIGNATURES ON EACH & EVERY THING, RECEIPTS, MOU, RECEIVING ANYTHING FROM YOU, GIVING ANYTHING TO YOU ETC.
• ONCE YOU ACCEPT A GIVEN WORK, IT IS YOUR RESPONSIBILITY. DON’T PUT THE MONKEY ON SOMEONE ELSE’S SHOULDER.
• MAINTAIN & RECORD ALL DATA.
• 2 HOUR CHECK POINT: EVERY 2 HOURS IN A DAY, YOU SHOULD HAVE ACCOMPLISHED CERTAIN SMALL TASKS, MAKE THIS A HABIT.
• DETAILED REPORTING OF DAILY OUTCOMES IS AN ESSENTIAL ACTIVITY




APPEARANCE
• DRESS WELL
• BE WELL GROOMED
• SMELL GOOD




TIMELINESS
• REACH ON TIME, NO COMING LATE TO WORK.
• NO SENDING MESSAGE FOR COMING LATE
• LEAVE - MAKE A PHONE CALL IF THERE IS ANY EMERGENCY
• EMAIL AND GET THE APPROVAL FOR LEAVES & YOU CAN TAKE LEAVES ONLY IF YOU GET APPROVAL




UNACCEPTABLE BEHAVIOUR
• BE REALLY CAREFUL. YOU WILL BE ASKED TO LEAVE WITHOUT ANY NOTICE IF THERE IS A CASE OF

• SEXUAL HARASSMENT
• MONEY MISAPPROPRIATION
• DERELICTION OF DUTY
• BREAKING ANY LAW OF THE LAND
• PILFERAGE
• CORRUPTION




PROMOTIONS / INCREMENTS
• ARE NOT GIVEN BECAUSE OF VINTAGE OR RELATIONSHIP WITH ANYONE BUT ONLY ON
• HOW MANY INITIATIVES YOU TAKE
• COMPLETION OF YOUR KEY RESULT AREAS





DON'T BLAME / DON'T JUSTIFY / DON'T COMPLAIN
WE WON’T LISTEN
ALWAYS SHARE A PLAN TO MAKE IT RIGHT