Cancellation and Refund Policy
Effective Date: 1st Jan 2023
At BigWelt Infotech Pvt Ltd. ("BigWelt," "we," "us," or "our"), we strive to provide high-quality website builder, website design, website development, app development, CRM, ERP, POS, and software development services to our clients. This Cancellation and Refund Policy outlines our guidelines regarding cancellations and refunds.
- 1. Cancellations
- 1.1 Client Initiated Cancellations If you, as a client, wish to cancel your project or services with us, please notify us in writing as soon as possible. We understand that circumstances may change, and we will accommodate cancellations to the best of our abilities.
- 1.2 Non-Performance by BigWelt In the unlikely event that BigWelt is unable to fulfill its obligations or complete the project as agreed upon, we will initiate the cancellation process and provide a refund as outlined in section 2 below.
- 2. Refunds
2.2 Exceptions In exceptional cases, at our sole discretion, we may consider refund requests in the following situations:
b) Technical Limitations: If we determine that the requested services are technically unfeasible or cannot be accomplished as initially discussed and agreed upon, we may provide a refund.
- 1. Disputes and Resolution
- 1. Changes to this Cancellation and Refund Policy
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